At Manndita.com, we want you to love every purchase you make. We understand that sometimes a product may not fit perfectly or may not meet your expectations. Our Return & Exchange Policy is designed to make your shopping experience easy and convenient.
Return & Exchange Eligibility
We accept returns and exchanges under the following conditions:
- Return/exchange requests must be raised within 7 days of delivery.
- The product must be unused, unworn, unwashed, and in its original condition.
- Products must include all original tags, packaging, labels, and accessories.
- The product should not have any stains, damage, alterations, or signs of use.
Products Not Eligible for Return or Exchange
For hygiene and quality reasons, the following products may not be eligible for return or exchange:
- Used, washed, or damaged products
- Products without original tags or packaging
- Items damaged due to improper handling after delivery
- Customized or specially made products
- Products marked as “Non-Returnable” on the product page
Exchange Policy
We offer exchanges for eligible products based on availability.
You can request an exchange for:
- Different size
- Different color (subject to availability)
- Same product replacement in case of manufacturing defects
If the requested replacement product is unavailable, we may provide a refund or store credit as applicable.
Return Process
To request a return or exchange:
- Contact our customer support team within 7 days of receiving your order.
- Provide your:
- Order number
- Registered mobile number/email
- Reason for return/exchange
- Product images (if required)
- Our team will verify your request.
- Once approved, we will guide you through the return process.
Quality Check
All returned products go through a quality inspection.
If the product meets our return conditions, your return/exchange will be approved.
Products that do not meet the required conditions may be rejected and sent back to the customer.
Refund Policy
Once your return is approved:
- Refunds will be processed within 5–7 business days after receiving and inspecting the returned product.
- Refunds will be issued to the original payment method used during purchase.
- Bank processing times may vary depending on your payment provider.
Shipping Charges for Returns
- If the return is due to a wrong product, defective item, or damaged product received, Manndita.com will cover the return shipping cost.
- For size issues, change of mind, or personal preferences, return shipping charges may apply.
Cancellation Policy
Orders can be cancelled only before they are shipped.
Once the order has been dispatched, cancellation requests cannot be accepted.
Damaged or Incorrect Product Received
If you receive:
- A damaged product
- Wrong product
- Missing item
- Manufacturing defect
Please contact us within 48 hours of delivery with supporting images/videos. Our team will assist you with replacement or resolution.
Contact Us
For return and exchange assistance, please contact:
Email: support@manndita.com
Website: www.manndita.com
We appreciate your trust in Manndita.com and are committed to providing you with a comfortable and enjoyable shopping experience.